1. DIVING INTO YOUR BUSINESS
We start by researching your industry, target market, and your company's business processes. Then we interview the future users of the system: your executives, marketers, and sales reps.
2. SETTING OBJECTIVES AND WRITING SPECS
We analyze the data obtained at the first stage, identify your business problems and ways to solve them. After that, we draw up a list of priority tasks, write the requirements specification and assign a project team.
3. DESIGNING UI AND PROTOTYPING
We make the UI mock-ups and show them to you for approval. If you have any suggestions, we adjust the prototype until it perfectly suits your needs.
Our developers work on the frontend and backend parts of the project in parallel. QA engineers cooperate closely with programmers to ensure the quality of every component of the system.
5. INTEGRATION INTO YOUR WORKFLOWS
We migrate your CRM to the cloud hosting or your own server, sync it with your enterprise software, connect the email, VoIP, and other communication channels. Train your staff.
6. TWEAKING AND FINE-TUNING
After collecting feedback on how your employees use the new system, we figure out how to improve the UI, UX, and functionality. This helps us fully optimize your CRM.